Frequently Asked Questions

Digital fabric printing starts at 1,000 yards per design and color. Custom apparel starts at 500 pieces per style and color.

Pricing depends on fabric type, print complexity, quantity, and finishing requirements. We provide a detailed quote within one business day of receiving your project brief. Request a quote and we will break down all costs transparently.

Yes! We provide no-cost fabric samples so you can verify colors, texture, and print quality before committing to a full production run. Physical swatches are delivered to your door.

We accept T/T bank transfer, PayPal (for smaller orders), and letters of credit for larger production runs. Payment terms are typically 30% deposit with 70% balance before shipment.

Pre-production samples take 3–5 days. Bulk production takes 2–4 weeks depending on quantity and complexity. We'll provide an exact timeline with your quote.

Yes, we offer expedited production for urgent orders. Rush timelines vary by project scope — please mention your deadline when submitting a quote request, and we'll do our best to accommodate.

Absolutely. We create pre-production samples for every order to ensure color accuracy, print quality, and fit (for apparel) before bulk production begins. Digital photos are shared before shipping the physical sample.

We print on a wide range of fabrics including cotton, polyester, silk, linen, and various blends. Each fabric type uses an optimized printing process — reactive dye for cotton, sublimation for polyester, acid dye for silk, and pigment for linen.

Our digital printing capability supports resolution up to 1,440 DPI, with color matching against an approved standard.

Yes, we use water-based, OEKO-TEX certified inks that are safe for skin contact and environmentally responsible. Our production facility follows sustainable practices to minimize environmental impact.

Every order passes multi-point quality control: fabric inspection under the 4-point system, spectrophotometer color accuracy checks, in-line production monitoring, and AQL 2.5 (Level II) final inspection before shipping.

Yes, we ship worldwide. Our primary markets include the United States, Europe, Australia, and the Middle East. We offer DDP (Delivered Duty Paid) shipping, handling all customs clearance so your order arrives without surprises.

Shipping costs depend on order weight, destination, and selected shipping method (air freight or sea freight). Typical air freight takes 5–10 business days; sea freight takes 20–35 days. We'll provide shipping options with your quote.

Yes, for DDP shipments we handle all customs formalities, duties, and taxes. You receive your order at your doorstep with no additional fees. For other incoterms, we provide full documentation to support your customs clearance.